FAQ

At AgentSyracuse CFD, we support a wide range of currencies and payment methods including eWallets, cryptocurrencies, and bank transfers. Our goal is to provide flexibility and convenience to our users.

The time it takes to complete an exchange varies depending on the currencies involved and the payment method chosen. However, our platform is designed for efficiency, and most exchanges are processed swiftly, often within minutes.

Our exchange rates are competitive and updated regularly to reflect market conditions. We strive to offer the best rates possible while maintaining fairness and transparency in our pricing.

Yes, security is our top priority. We employ robust encryption protocols and adhere to stringent security measures to safeguard our users' information and transactions.

We believe in transparency, and any fees associated with exchanges are clearly outlined before you proceed with a transaction. Our fees are competitive and designed to cover the costs of processing transactions while remaining fair to our users.

Our dedicated support team is available 24/7 to assist you with any issues or inquiries you may have. Whether it's a technical glitch or a question about your transaction, we're here to help resolve it promptly and efficiently.

Yes, you can track the status of your exchange in real-time through your AgentSyracuse CFD account dashboard. We provide updates at every stage of the process, keeping you informed every step of the way.

We have a strict minimum of $5 amount of exchange and there may be practical constraints based on liquidity and regulatory requirements for our maximum amount of exchange. However, we strive to accommodate a wide range of transaction sizes to meet our users' needs.

Depending on the nature and volume of your transactions, we may require identity verification to comply with legal and regulatory standards. This helps us ensure the security and integrity of our platform and protect against fraud and money laundering but to start off, your email have to be verified.

Once an exchange has been initiated, it may not be possible to cancel or modify it. However, if you encounter any issues or need assistance, please reach out to our support team, and we'll do our best to accommodate your request.